Delivery & Returns
We from Salv try to ship all orders as quickly as possible. We do this on the same day when possible, but in any case within two working days. Orders that are placed on Friday after noon or during the weekend, we ship the following Monday. An exception applies for national holidays.
We ship for free within the Netherlands from an order of €100, -. Orders up to €100, - we ship for €3.95 (Mailbox) €6.95 (Door package) via DHL.
Shipping to Germany and Belgium: 8.95
Send to other countries? Send an email to firstname.lastname@example.org with your location and the products you want to order.
Pay attention! If you want to have your order shipped to a country outside the EU, it may be that additional taxes or import duties must be paid, these are not included in the price and will be charged separately. We cannot determine these costs in advance.
At Salv, we understand that you want to experience the items you have received up close. If you want to exchange or return the item afterwards, you can of course! From the moment you receive your order, you have 14 days to decide whether you want to return the order. The shipping costs are for your own account.
Send us an e-mail with your return information to email@example.com and state the following:
- the order number
- the article that matters
- the reason for return
Pack the item carefully, preferably in the original packaging, print the return form and attach it to the item (s) in the package.
Use the following return address:
Attn. Returns Webshop
3768 MB Soest
Drop your package at a shipping company of your choice and ask for proof of shipping. Pay attention! We are not liable for damage incurred during shipment or lost returns during the shipping process or caused by inadequate packaging. We will therefore not process these returns and return them by return.